Madrid, 5th Nov 2020
- Phishing – one of the most common scams. Customers are sent an e-mail claiming to be from their bank asking them for passwords or personal data.
- Vishing – involves impersonating the identity of a legitimate customer using VoIP, (Voice over IP). Fraudsters recreate an automated voice similar to the answer machines used by banks to make or respond to calls. The customer receives a call to confirm a credit card purchase that they actually haven’t made.
- Smishing – the customer receives a text or WhatsApp message informing them of a suspicious credit card purchase.
- Pharming – similar to phishing, except using websites. Legitimate customer traffic to a website is redirected towards fake websites that look real. There are two different types of attack: an attack on users or individuals and an attack on organisations. In the first type, hackers install a virus or some malware on the victim’s device. Then, when they navigate to a particular site (like their bank or an online shop) the virus redirects them to a fake website that looks exactly the same. In the second type of attack, hackers infect the company’s server so that all users are automatically redirected to the fake site. This fraud represents a much greater risk because, if the hackers do it convincingly, it’s almost impossible for customers to tell the fake site from the real one.
- Sim Swapping – this consists of duplicating SIM cards. Every year, around 300,000 mobile phones are stolen, roughly 30 phones every hour. However, it’s not the mobile phone that the thief wants but the SIM card to pass on to hackers.
- Scam Attacks – these are known as common scams. An e-mail is sent with the aim of tricking the recipient. The most common scams offer some sort of a financial gain in exchange for making a deposit to a current account. These scams aren’t new, but sadly, scammers still find people are easily taken in by it.
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